Home Works ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.

1. Information We Collect
We collect information that you voluntarily provide to us when requesting an estimate, scheduling a service, or contacting us. This includes personal identification information such as your name, email address, phone number, and the physical address of the job site. Additionally, we gather project details regarding your specific home renovation needs, budget, and timeline to provide accurate estimates. If you choose to pay online, we also process payment information; however, credit card or banking details are processed securely by our third-party payment processors (e.g., Wix Payments, Stripe), and we do not store your full financial details on our servers.

2. How We Use Your Information
The information we collect is used primarily to facilitate our services, including providing estimates, scheduling site visits, and processing payments or issuing invoices. We also use your contact details to communicate with you regarding project status, updates, or necessary changes. Furthermore, we may use this data to improve our website functionality and customer service experience. On occasion, we may send emails regarding seasonal promotions or maintenance tips, though you retain the right to opt-out of these marketing communications at any time.

3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal identification information to others. We share your information only in limited circumstances necessary to operate our business. For instance, we may share your address and project scope with trusted subcontractors (such as electricians or plumbers) solely for the purpose of completing the work you have requested. We may also disclose information if required by law or in response to a valid legal request, such as a subpoena. Additionally, we utilize trusted third-party service providers, such as Wix for website hosting, to help us operate our business efficiently.

4. Cookies and Tracking Technologies
Our website is hosted on the Wix platform, which utilizes cookies to enhance the user experience. These tracking technologies are used to provide a seamless experience for visitors, identify registered members where applicable, and monitor the performance and security of the platform. While these cookies help ensure our website is safe and effective, you can choose to disable cookies through your browser settings, although doing so may affect your ability to use certain features of our site.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission, ensuring that your information remains private. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights
You retain specific rights regarding your personal data. You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate data. You may also request the deletion of your data, subject to any legal retention requirements we must adhere to for transaction records and tax purposes.

7. Changes to This Privacy Policy
Home Works reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date to keep you informed.